Our candidates are of the highest possible quality.
All our candidates are put through a rigorous screening process, including a phone interview, online OH&S training, a face-to-face interview and reference checking. All new candidates are also required to produce a current police check.
During the face-to-face interview, we focus on their communication skills, ensuring their written and spoken English is at a standard that will keep them safe on site.
Screening
Our through reference checks seek to determine every candidate’s reliability record in previous employment.
Our candidates adhere to our strict no-show policy. If they fail to attend work without advising us ahead of time, they will no longer receive offers of work from Chandler AgriBusiness.
If candidates are reported as tardy or breaching requirements of a client on three occasions, they will no longer receive work with our clients.
Reliability
Our tailored induction process is thorough.
Induction
Our induction process is thorough and conducted by us to save you time and money.
We combine your company’s induction with information about how the staff will interact with Chandler and your business to make sure that when they arrive for their first shift, they are confident, prepared and productive.
We can also include training in basic tasks they are required to perform, such as manual handling, machinery safety and fatigue management, to improve safety and capabilities.
Our after-hours service is second-to-none.
24/7/365 Availability
We recognise that not every business operates in a standard 9 to 5 format, which is why we offer our 24-hour service. No matter the time or day, even on public holidays, your call will be answered by one of our internal staff that know our casuals and know your business requirements and rosters.
We do not outsource our after-hours services.
Communication is honest, easy and immediate.
Personalised Service
We work with management personnel and assigned supervisors to communicate our labour hire services based on their preferences. Whether your on-site contacts prefer email, SMS or a phone call, we tailor our communication to you and will always speak honestly.
If your matter is serious and you would prefer to speak to your account manager rather than our after-hours service, then you will always be able to reach them on their personal mobile.
We value our staff and take their safety seriously.
Incident Management
If one of our staff is injured, we will be there for them. We assure our staff and our clients we will assist with all of the necessary paperwork and keep you up to date with the worker’s recovery and return-to-work arrangements.
Risk Management
We perform annual risk assessments of your policies and procedures to ensure the working environment is safe. If we detect issues, these are raised with management in an effort to work collaboratively to fix the issue.
Many of our clients use this as a yearly safety ‘Health Check’ to ensure no safety issues are overlooked.
We are also committed to consultation with our casual employees, and regularly perform OH&S audit calls to give them opportunity to raise any concerns.
